Hotel Policies

Additional information:
Check in: 15.00hs
Check out: 11.00hs

A la carte breakfast from 8.00hs to 12.00hs*
*Early breakfast available with previous reservation. Free gluten & vegetarian options available.

24 hour room service

Cancellation and No-Show Policies:
• Refundable Reservations must be cancelled or altered 48 hours before the guest’s arrival. Those reservations that were not cancelled within that period of time or that happen to be No-Show will be subject to the charge one night plus taxes on the agreed tariff. In case of one-night-bookings, that night will be charged fully. This same policy will apply for guests already checked in who shortened their stay outside this period of time.
All cancellations must be done addressing the Reservations Department directly and must have a reply from the hotel confirming it. Otherwise it will not be considered cancelled.
Important Notice:
In case the check out time needs to be extended up to 6 PM, 50% of the rack rate will be applied. For those check outs after 6 PM, an extra night on the rack rate will be charged. Both time extensions are subject to availability on the day of departure. In order to guarantee an extended check out time from the moment of booking, an extra night has to be reserved.